Privacy Policy & GDPR Compliance
Introduction
The Renew Roots Foundation (hereby referred to as “Renew Roots”) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Data Controller Information
The Data Controller for Renew Roots is:
Renew Roots DPO
462 Victoria Road,
United Kingdom,
G42 8YU
Email: contact@reneweroots.org
2. What Data We Collect
When you interact with Renew Roots, we may collect the following types of personal data:
• Personal Identifiable Information (PII): Name, email address, phone number, billing details, and address.
• Payment Information: Payment processing is handled by Stripe (see Section 7 for their privacy policy).
• Technical Information: IP addresses, browser type, and cookies when you visit our website.
• Subscription Details: Information related to your membership or subscription with Renew Roots.
3. How We Use Your Data
We use your personal data for the following purposes:
• To provide and manage our services.
• To process payments and manage subscriptions.
• To communicate with you regarding your account, service updates, and customer support.
• To comply with legal obligations.
• To analyze website performance and improve user experience.
4. Data Retention & Deletion
We only retain personal data for as long as you have an active subscription with Renew Roots. Upon cancellation of your subscription, your data will be deleted within three (3) months, unless we are required by law to retain certain information.
5. Your Rights Under GDPR
Under the GDPR, you have the following rights:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request deletion of your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to data processing under certain circumstances.
To exercise these rights, please contact us at contact@renewroots.org.
6. Third-Party Services
Squarespace Privacy Policy
Our website is hosted on Squarespace, which collects and processes certain data. You can review their privacy policy at:
Stripe Privacy Policy
Payments are processed via Stripe, which collects and stores payment-related data. You can review their privacy policy at:
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.
For more details, see our Cookie Policy (if applicable).
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Data Controller: Renew Roots
Email: contact@renewroots.org
Last Updated: March 2025